Please allow 1-2 business days for processing and 3-5 business days for shipping. Sometimes your items will be processed on the same day and shipping will be followed by the next business day.

We have a 14 day return policy. When you receive your items and notice a defect you will have until the 14th day to initiate a refund.

To start a return, contact us at info@niqulyscentedcandles.com  with your order number and the defective item. 

We will happily accept the defective item and send you a return shipping label, as well as instructions on how and where to send your package. Items returned to us without first requesting a return will not be accepted.

You can always contact us for any return questions at info@niqulyscentedcandles.com